industries med spa

consultation and reactivation infrastructure for aesthetic practices.

most aesthetic practices do not have a lead problem. they have a database problem: past consultations, lapsed memberships, and old inquiries nobody has time to call back.

build a med spa revenue lane see the qualification bar

compliance makes every one of those calls higher-stakes, which is exactly why the answer is a system, not a spreadsheet.

revenue lanes for med spa

one infrastructure, sized to where you are.

the consultation and reactivation lane runs on the same infrastructure at every stage. what changes is scope, one location or a multi-site group.

where this lane runs

five ways practices run this lane.

  • database reactivation: past consultation requests, old inquiries, and patients who have gone quiet, worked back into booked appointments around a relevant treatment or membership offer.
  • membership campaigns: enrollment, renewal, and win-back outreach run on a defined cadence instead of an occasional email blast.
  • consultation booking: new-patient inquiries qualified and booked directly onto the consultation calendar.
  • treatment follow-up: patients who consulted but did not book, followed up on a defined cadence instead of falling out of the pipeline.
  • new-location launch: the same lane, stood up around a new location's service area and consultation calendar from day one.

who this lane is built for

built for practices ready to run the calendar as a system.

the fit

  • cash-pay aesthetic practices and med spas with real consultation and treatment capacity.
  • already have, or are ready to define, compliance-approved qualification criteria and scripts.
  • can respond to booked consultations inside an agreed follow-up window.
  • want predictable consultation volume instead of a database that goes cold between campaigns.
  • ready to work qualified conversations inside a crm, not a shared spreadsheet.

not this lane

  • no current capacity to take on more consultations.
  • looking for a one-off list, not an operating acquisition lane.
  • expecting guaranteed treatment sales or signed patients rather than qualified, compliant conversations.
  • unable to support compliance-approved scripts and qualification criteria.

what counts as a qualified opportunity

the qualification bar for every consultation conversation.

a conversation only reaches your crm once it clears the checks agreed with you, and your compliance standards, before the lane launches. callers give no medical advice or diagnosis on the call.

  • patientcorrect patient or prospective patient, not a wrong number or an unrelated inquiry.
  • fitinterest matching a real service line, injectable, laser, body contouring, membership, or a treatment you offer.
  • opennesswilling to book a consultation, not just answer a question.
  • timinga sense of when they would actually come in, if they would.
  • compliancecleared against the approved script and your qualification criteria before it counts.
  • next stepan agreed next step, and who owns it.

clear ownership

clear ownership. cleaner execution.

omnikom operates

  • 01targeting, data sourcing and enrichment
  • 02outreach execution
  • 03qualification against your compliance-approved criteria
  • 04crm delivery with notes, source, status, and next step on every conversation
  • 05ai call summaries, reporting, and ongoing optimization

your team owns

the consultation, treatment planning, pricing, membership terms, clinical care, and the patient relationship.

process

infrastructure, built around your compliance bar.

  1. 01

    assess

    your service lines, membership structure, current database, and today's qualification and compliance bar.

  2. 02

    architect

    the qualification framework, compliance-approved scripts, data sources, and crm delivery structure for this practice.

  3. 03

    deploy

    the data pipeline, outreach cadence, crm structure, ai summaries, and qa go live together.

  4. 04

    operate

    omnikom runs the consultation and reactivation lane and delivers qualified conversations into your crm.

  5. 05

    optimize

    targeting, messaging, timing, and qualification tighten against what is actually converting.

  6. 06

    expand

    once the lane proves out, add service lines, membership campaigns, or a new location without rebuilding it.

the follow-up and no-show spec

the next step

a full consultation calendar, operated.

your service lines, your compliance bar, and the qualification criteria your lane needs.

build a med spa revenue lane see all industries

no fixed packages. no generic campaigns.